Returns & Refund Policy

We want you to be satisfied with your purchase.

Returns
Due to the nature of our products, we do not accept returns on opened or used items for hygiene reasons.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Eligibility
To be eligible for a replacement or refund:
- The item must be unused and in its original packaging.
- You must provide proof of purchase.

Refunds
Once your request is reviewed and approved, refunds will be processed to your original method of payment within 5–10 business days.

Shipping Costs
Shipping fees are non-refundable unless the return is due to our error.

Contact
For assistance, please email efsunnaturalsa@gmail.com